Dango Design Product Warranty: Making a warranty claim
Should you have any issues with any of your Dango Design products, please notify us immediately at contact@dango-design.com. This Limited Warranty applies to physical goods, and only for physical goods, purchased from Dango Design.
What does this warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period of 12 months from the time of purchase. During the Warranty Period, Dango Design will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
If you should experience a product malfunction due to defects in material or workmanship under normal use outside of the 12 month Warranty Period, please contact contact@dango-design.com to discuss your situation with us. Warranty claims outside the 12 month Warranty Period will be dealt with on a case by case basis.
What does this warranty NOT cover?
This Limited Warranty does not cover any problem that is caused by:
● conditions, malfunctions or damage not resulting from defects in material or workmanship
● breakage due to misuse of the product or using the product in a way it was not intended to be used
Limitation of Liability
In the event of product failure or malfunction, Dango Design is not liable for and losses or damages that may occur. Dango Design is also not liable for any consequential or incidental damages that may result from using its products.